1. Choose your desired product.
2. Fill up your Game UID and select character.
3. Check out and select your payment method.
4. Once payment made, the product will be credited to your account shortly.

1. Log in to the game with your account.
2. Tap the Menu icon in the top-right corner, then tap the Settings icon.
3. In the Settings menu, tap the Account Settings option.
4. Your Game UID and Character Name will be displayed.

• What are the solutions to resolve bank card / payment errors?

> If you buy several times in one day using the same bank card, it may trigger the bank's limit with the message "Transaction failed at issuer end due to risk control". Just try again after 24 hours or use another payment method.
> If you receive the message "Provider failed to process" , contact your bank for support as JollyMax can't help.

• If I entered the wrong game player ID when placing an order, how can I do?

> If you entered an existing account and the item has been delivered, then we request you to please be more cautious next time while inputting game player ID. Please unclick the "Remember Me" box below the user Game player ID and clear your browser's cache details to prevent this happen in the future.
> If you entered a non-existent account and the item has not been successfully delivered, then please create a new ticket and send us a message to provide the correct game player ID, and we will assist you.

• What should I do if I need more help?

Contact JollyMax customer sevice and help center for free
>customer service: (free to visit)
>help center:(free to visit)