Through Browser & iOS Phone:

1. To Redeem, please copy the code and visit here:https://www.viu.com/ott/hk/en?isRedeem=true
2. Enter the code in the redeem voucher section
3. Sign Up
4. Code has been successfully redeemed
5. Use the same log in ID & Password to watch in VIU Apps.

Through Android Phone:

1. To Redeem, please copy the code and launch Viu app
2. Click the menu and choose 'Go Premium'
3. Scroll down and look for “Have a promocode?”
4. Enter the code in the redeem voucher section.
5. Sign Up
6. Code has been successfully redeemed

While we are doing everything to keep your credentials safe, you must keep in mind the following to protect your account:

1. Use a strong password and update it periodically.
2. Keep your computer safe.
3. Sign out of unused devices.

1.If you make multiple purchases in a single day using the same bank card, it may trigger the bank's limit, resulting in the message "Transaction failed at issuer end due to risk control. "Please try again after 24 hours or use a different payment method. Thank you for your understanding and support.
2. If you encounter the message "Provider failed to process" please contact your bank for assistance.

Contact JollyMax customer service and help center for free

• customer service: (free to visit)
• help center:(free to visit)