Dear Users,

We will announce winner list on November 13, 2023. Please stay tuned.

Best regards,
JollyMax

Halloween Event FAQ

1. Event Period
Question: When is the event taking place?
Answer: The event will run from October 27, 2023, to November 6, 2023.

2. Acquiring Lucky Pumpkin Bags
Question: How can I obtain Lucky Pumpkin Bags?
Answer: During the event, users can acquire Lucky Pumpkin Bags by redeeming them in the Jolly Bean Shop and by completing tasks to invite friends.

3. Claiming Prizes
Question: How do I claim prizes?
Answer: Open the Lucky Pumpkin Bag to claim amazing prizes.

4. Prize Verification
Question: Where can I check my prizes?
Answer: Please check your prizes in "My Prize" and ensure you use them within the valid period.

5. Jolly Beans Expiry
Question: How long are Jolly Beans valid for?
Answer: All Jolly Beans earned during the event will expire after 6 months, so please use them in a timely manner.

6. Prize Transfer and Cash Exchange
Question: Can I transfer or exchange prizes for cash?
Answer: All prizes are non-transferable and cannot be exchanged for cash.

7. Winner Announcement
Question: When will the winners be announced?
Answer: All winners will be announced on November 13, 2023, on the Event Rules page.