1.  Log in to your game account;
2.  Wait until the game is loaded and enter the game, then click on the avatar.

1.  If you entered an existing account and the item has been delivered, then we request you to please be more cautious next time while inputting game player ID. Please unclick the "Remember Me" box below the user Game player ID and clear your browser's cache details to prevent this happen in the future.
2.  If you entered a non-existent account and the item has not been successfully delivered, then please create a new ticket and send us a message to provide the correct game player ID, and we will assist you.

1.  If you make multiple purchases in a single day using the same bank card, it may trigger the bank's limit, resulting in the message "Transaction failed at issuer end due to risk control. "Please try again after 24 hours or use a different payment method. Thank you for your understanding and support.
2.  If you encounter the message "Provider failed to process" please contact your bank for assistance.

Contact JollyMax customer service and help center for free

• customer service: (free to visit)
• help center:(free to visit)

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• Smooth & reliable top-up: JollyMax website offers Mini World Royale game players 350+ easy & safe payment methods globally and locally.
• Localized customer support: JollyMax.com provides game players and app users with expert support in standard English and over 10 local languages.
• Suprisingly special offers: sign up and log in JollyMax website to access latest promotions for your favorite games or apps.
• Instant top-up delivery: items will be recharged to your game account fast after buying online.