1. Select the BitGold denomination.
2. Enter your User ID and Server.
3. Check out and select your payment method.
4. Once payment made, the BitGold will be added to your account shortly.

1. Log in to the game.
2. Your server will be displayed in the center.
3. Tap the "Avatar" icon in the top-left corner, your UID will be displayed on the screen.

1. If the account exists and items were delivered, no refund is possible. Uncheck “Remember Me” and clear browser cache to avoid future mistakes.
2. If the account doesn't exist and the item wasn’t delivered, submit a ticket with the correct ID for help.

1. If you buy several times in one day using the same bank card, it may trigger the bank's limit with the message "Transaction failed at issuer end due to risk control". Just try again after 24 hours or use another payment method.
2. If you receive the message "Provider failed to process", contact your bank for support as JollyMax can't help.

Contact JollyMax customer sevice and help center for free

• customer service: (free to visit)
• help center:(free to visit)

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• Smooth & reliable top-up: JollyMax website offers game players 350+ easy & safe payment methods globally and locally.
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• Suprisingly special offers: sign up and log in JollyMax website to access latest promotions for your favorite games or apps.
• Instant top-up delivery: items will be purchased online.