1. Select the Voucher denomination.
2. Enter your Secret Code, Server, and Character Name.
3. Proceed to checkout and select your preferred payment method.
4. Once the payment is successful, the Voucher will be credited to your account shortly.

1. Log in to Ragnarok Idle Adventure Plus using your account.
2. On the main screen, your server will be displayed in the center.
3. To find your Secret Code and Character Name, start the game and tap the "Avatar" icon in the top-left corner of the main screen. Both your Secret Code and Character Name will be displayed.

1. If the account exists and items were delivered, no refund is possible. Uncheck “Remember Me” and clear browser cache to avoid future mistakes.
2. If the account doesn't exist and the item wasn’t delivered, submit a ticket with the correct ID for help.

1. If you buy several times in one day using the same bank card, it may trigger the bank's limit with the message "Transaction failed at issuer end due to risk control". Just try again after 24 hours or use another payment method.
2. If you receive the message "Provider failed to process", contact your bank for support as JollyMax can't help.

Contact JollyMax customer sevice and help center for free

• customer service: (free to visit)
• help center:(free to visit)

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•  Suprisingly special offers: sign up and log in JollyMax website to access latest promotions for your favorite games or apps.
•  Instant top-up delivery: items will be purchased online.